FAQ Sections
Buying Cartoons
- What usages does your licensing agreement allow?
- I forgot to cancel my subscription. Can I have a refund?
- What are Credits? How do they work?
- How do I cancel my subscription?
- I just paid for a cartoon. How do I get it? Where is it?
- My file downloaded ok, but it won’t open. What should I do?
- I’m getting an error message when I try to download.
- Can I share my downloads with my friends?
- Will my credits ever expire?
- Is it safe to pay by credit card online on the the site?
- Can I submit files as well as buy files?
- In what file format are your cartoons delivered?
- What browser should I use?
- How do I buy a cartoon?
- What if I don’t want to purchase using PayPal?
- Can I use the watermarked preview files on your site for my project for free?
- In general, who would you say uses Cartoonsy as a resource?
- What usages does your licensing agreement NOT allow?
- What are your prices?
Selling Cartoons
- Why do none of my cartoons have a price?
- How do you calculate royalties?
- Tips for selling on Cartoonsy
- What % of the subscription packages goes back to the artists?
- How do you advertise?
- How do I become a featured artist?
- Am I allowed to upload a cartoon that uses 3rd party imagery?
- Can I remove my cartoon from your site at any time?
- What copyright restrictions should I be aware of before uploading a cartoon?
- What style of cartoons are you looking for?
- Is there any way I can get paid my royalties even if I haven’t amassed $50 in payments?
- How do I get paid? When do I get paid?
- How can I see downloads I have received?
- Do I still retain copyright ownership if my Content is sold on Cartoonsy?
- How can I improve my earnings split?
- What’s the difference between selling my Content exclusively versus non-exclusively?
- What commission rate do I earn if my Content sells?
- How much money can I potentially earn selling my cartoons on Cartoonsy?
- How are you different from your competition?
- What does "crowd source for content" mean?
- What exactly does royalty free mean?
- What is micro stock?
Uploading Cartoons
- What information from the My Account page that I input can other users see?
- How can I tell how many active (approved and live) files that I have on Cartoonsy?
- Does the site automatically extract IPTC metadata from my .jpeg files?
- Can you create an FTP account on your server for me so that I can just FTP in my entire portfolio?
- My Cartoons do not fit into one of your already predefined categories? How can I add / create a category to put my cartoons into?
- Can I edit the Title, Description, and Keywords of my cartoons once they have been accepted?
- How will I know when my cartoon[s] is approved?
- Can I delete a “Pending” file that’s appearing in the My Account profile page but has not yet been submitted to your editors queue for review?
- How many cartoons can I upload in a single day?
- What type of file should I upload?
- How do I submit cartoons to you?
- Can I upload something that I did NOT create myself?
